Affected Residents
Health services information for residents whose homes were damaged due to the security situation
Health services information for residents whose homes were damaged due to the security situation
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Ministry of Health Officials Supporting Affected Residents
If you had to move out of your home due to the security situation and are staying in a hotel, the Ministry of Health is committed to ensuring you receive… -
Health Maintenance Organization (HMO) Services for Affected Residents
If you’ve been evacuated and are currently staying at a hotel, we’ve put together answers to common questions about the health services your HMO provides during this time. -
Child Development Services for Affected Residents
If you are evacuated and currently staying in a hotel, we have gathered questions and answers about child development services for affected residents. -
Health Care for Affected Residents Aged 65 and Older
If you are evacuated and currently staying in a hotel, we have gathered questions and answers about services for older adults. -
Nutrition of Affected Residents
Nutrition information for affected residents due to Operation Roaring Lion -
Mental Health Services for Affected Residents
If you are evacuated and currently staying in a hotel, we have gathered questions and answers about accessing mental health services. -
Child Safety in Hotels
Keeping young children safe in hotels -
Making a Hotel Room Safer
If you are staying in a hotel, we gathered some recommendations to help you keep the children at the hotel safe. -
Ministry of Health Hotline at *5400
The Ministry of Health hotline provides information about the health system, even during wartime and emergencies.
Ministry of Health Officials Supporting Affected Residents
Ministry of Health WhatsApp Hotline for Affected Residents
The Ministry of Health has opened a WhatsApp hotline for those who had to evacuate their homes during Operation Roaring Lion.
The hotline provides quick responses and guidance on Ministry of Health services and the health system.
Hotline hours: daily from 08:00 to 20:00. The service is available in Hebrew only.
You can also reach the Ministry of Health hotline by phone at *5400.
Operating hours:
- Sunday - Thursday 08:00-20:00
- Friday 08:00-13:00
Contact the hotline and speak with a human representative
Ministry of Health Response for Affected Residents Evacuated From Their Homes to Hotels
Ministry of Health officials will arrive at evacuation centers. They will be present on site to provide accessible information, coordinate medical needs, and provide assistance where gaps in health services exist.
Contact details for the officials will be published in the hotels.
Public health dietitians are in contact with local authority representatives and hotel staff to advise on nutrition for affected residents.
Nutritional Information for Affected Residents
Initial mental health support in hotels will be provided by Resilience Centers (Hebrew). Continued care will be provided as needed according to the traumatic stress protocol. The health maintenance organizations (HMOs) will provide treatment for mental health conditions through community mental health clinics.
Mental Health for Affected Residents
Family care center (Tipat Halav) services are provided according to the area where the hotel is located, regardless of your usual family care center (Tipat Halav). You can also contact the Tipat Halav nurses hotline at 5400* or 08-624-1010 (extension 9) between 8:00 AM and 9:00 PM.
Family Care Centers (Tipat Halav), Services for Mothers and Newborns
Response to individual medical needs – The health maintenance organizations (HMOs) are responsible for providing medical care and services to their members. The HMOs will provide care and maintain continuity of treatment wherever their members are located. For this purpose, the HMOs have prepared several service options, including dedicated hotlines.
The Ministry of Health is responsible for ensuring continuity of care and health services for affected residents who were evacuated from their homes to hotels.
For additional questions or inquiries, or if Ministry of Health officials at the hotel are not available, you can contact the Ministry of Health hotline at 5400* or 08-624-1010 (extension 3 – hotline for Operation Roaring Lion) between 8:00 AM and 11:00 PM.