Coping with emergencies, emotional support, and wartime daily routine

Emotional and Mental Support

We are witnessing difficult events in our country that may trigger various traumatic stress responses. It is important to know that harsh feelings are an inseparable part of a normal response to an abnormal situation.

In most cases, there will be a gradual reduction in the intensity of the negative feelings and emotions. It is clear that it will not be possible to forget completely about the difficult events that we are experiencing, but one can expect that the feelings and the thoughts will become tolerable and less intrusive as some time passes from the events.

Further information about traumatic stress and coping with it

If you feel that either you or someone in your family cannot feel relief or that your feelings are getting worse over time, it is important that you seek professional health care.

Resilience centers

Amidst the war, resilience centers offer free therapeutic services to people suffering from anxiety and stress. The trauma-focused treatment is delivered by licensed healthcare professionals. The centers provide individual, group, or family treatments, either by phone, by Zoom, or in person, in treatment centers across the country.

Resilience centers: who do they serve?

Anyone who feels overwhelmed, finds it difficult to function, and was traumatized by a security-related experience is an intended candidate for treatment.

Who is eligible to receive treatment at resilience centers?

The resilience centers provide their services according to your permanent place of residence. Therefore, you should contact the resilience center affiliated with the address registered in the Ministry of the Interior.

See all resilience centers (in Hebrew) 

Emotional support by HMOs

In order to provide task-specific emotional support during an emergency situation, all HMOs provide emotional support in the form of three therapeutic sessions with professionals.
HMOs' hotlines:

Emotional support associations for all Israelis

List of hotlines of government agencies and local councils (Hebrew)

 Assistance with Therapy Coordination and Benefits Claims for Survivors of Music Festivals on Oct 7

If you participated in a music festival during the October 7 attack, please fill out a designated form: Assistance with Treatment Coordination and Maximizing Benefits for Survivors of Music Festivals on Oct 7. The information you provide will be sent to the appropriate HMO to help coordinate medical or psychological treatment and ensure you receive all of your health benefits.
Your information will be kept confidential and will only be shared with the relevant HMO.

Please note: Submitting this form does not guarantee that the Ministry of Health or the HMO will contact you.
If you are concerned, we recommend reaching out to your doctor, the HMO lines, or mental health support centers. In emergencies, please go to the nearest emergency room.

Regular physicians and therapists

It is advised that you discuss potential sources of emotional support with your primary care physician or other regular healthcare professionals. Your regular healthcare professionals can offer the best therapeutic course of action for you based on their prior experience with you. You can hold a long-distance consultation without having to physically visit your clinic by scheduling an online appointment (telemedicine) with the majority of healthcare providers or sending a written request to your primary care physician through the website or the application of your insuring HMO.

People who have previously received psychiatric or psychological therapy

These traumatic events may trigger or worsen previous or existing mental conditions. If you have received psychotherapy before and you feel that your mental health is deteriorating in light of the war situation, you should contact your regular therapist. If your regular therapist is unavailable, you may contact the nearest HMO clinic or your primary care physician.

Sign language interpretation

Sign Now IO: Deaf persons are welcome to sign in to an immediate call facilitated by a sign language interpreter for any emergency call.
Emergency calls: www.sign-now.io

Professional, emotional assistance, and support hotline for new immigrants

A trained professional-run hotline offering emotional support in Amharic, Russian, French, Spanish, and English 3201

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