The health care eligibilities of internally displaced people
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Emotional and Mental Support
If either you or anyone in your family experiences difficulties or stress in response to the war, we have gathered here for you the list of emotional support hotlines that… -
Services of Health Management Organizations
Information about emotional support for internally displaced persons from the Gaza Envelope localities and survivors of the massacre at the nature party in Reim. Psychotherapy may also facilitate the process… -
Medical Services After Hours
The HMOs' urgent medical hotlines offer medical counseling and urgent medical care outside regular working hours. See a the list of HMOs. -
Medications, Prescriptions and Pharmacies
In order to generate a therapeutic continuum for evacuees and displaced persons, and if you do not have your prescriptions with you, you can receive medications without prescription in a… -
Family Care Centers
Due to the emergency, Tipat Halav clinics provide local and accessible services throughout Israel for anyone who is away from home. For further information, call the Ministry of Health's Hotline… -
Mothers' Milk Donations
What babies are eligible for donations of mothers' milk units? What are the eligibility criteria? How can I donate my milk? Click here for further information. -
Student Health Care and Catch-Up Vaccination
Internally displaced students who have been integrated in schools in their temporary place of stay are eligible to receive all student health services in their integrating educational setting. Call the… -
Dental Care
Clinics that provide dental first aid to internally displaced people from the Gaza Envelope localities and the southern district. -
Making a Hotel Room Safe
If you are internally displaced people who are staying in a hotel, we gathered some recommendations to help you keep the children around the hotel. -
Mobility and Rehabilitation Aids
If you have been displaced from the southern or northern districts who require rehabilitation and mobility aids, and your aid was left behind or damaged, call the Ministry of Health's… -
Making the Temporary Residence Accessible for Internally Displaced People With Disabilities
A new program is helping to make the temporary residence accessible for internally displaced people with disabilities. -
Special Dietary Needs
Information for people displaced due to the Swords of Iron War who need assistance acquiring special food to meet their nutritional requirements, such as food allergies, celiac and more. -
Patients Receiving Medical Cannabis Treatment
Information for patients treated with medical cannabis who have been displaced from their homes due to the emergency. Information about receiving prescriptions, licensed dealers and pharmacies and contact information for… -
Transportation to Medical Facilities
If you are internally displaced people who are staying in the hotels in the Dead Sea or Eilat, and you require transportation related to medical needs, the Ministry of Transport…
Medications, Prescriptions and Pharmacies
If you have been evacuated and are not staying in your permanent home, the HMOs and pharmacies in Israel have devised a way to help you maintain your therapeutic continuum and to aid you with all that pertains to prescriptions and the purchase of medications.
Just like during normal times, the pharmacies operated by the HMOs and private pharmacies that have a contractual agreement with the HMOs respect HMO prescriptions.
The HMOs operate hotlines tasked with issuing and renewing prescriptions:
- Clalit: *2700 or 03-9405350
- Maccabi: *3555
- Meuhedet: *3833
- Leumit: *507 or 1-700-507507
When you do not have valid prescriptions for medications
If you do not have a valid prescription, or if you do not have the option to have a prescription issued, you may approach the pharmacy and ask the pharmacist to issue certain medications and preparations for you for immediate and urgent use even without prescription (at the pharmacist's professional discretion and in accordance with the terms and conditions of the Ministry of Health's protocols). In such cases you will receive an amount that could meet your medical needs for up to seven days, until you can request and receive a valid prescription from your physician.
Please note: the payment for these medications and preparations is for full price, without HMO copayment. Medications and preparations classified as "dangerous drugs" or psychotherapeutics will not be dispensed without a prescription.
Medication delivery services
The HMOs operate task-specific hotlines that will arrange for your medications to be delivered to your place of stay.
Information about the hotlines:
Checking medication inventory
If you need to buy medications, you could check the supply of these medications in the pharmacies before you go. Visit the links below:
- Clalit Health Services: you can check the inventory in all pharmacies that provide services to the HMO's insured members.
- Meuhedet HMO: you can only check the inventory in the HMO-operated pharmacies
- Maccabi Health Services: you can only check the inventory in the HMO-operated pharmacies
- Super-Pharm: what appears in the inventory is relevant both for private purchase and for purchase within the framework of the agreements with the HMOs (Maccabi, Meuhedet and Leumit). The inventory of medications for Clalit members in Super-Pharm stores can be viewed in the HMO's link.
- Both pharmacies operated by the Shufersal-affiliated BE chain and many private pharmacies have contractual agreements with the HMOs and provide services to insured members of the HMOs, but they do not have websites that can reflect their inventory.
If you do not have Form 29
If you are a patient who are prescribed preparations by Form 29 (which allows for the use of listed medication for a non-listed indication) that expired on 07/10/2023 or that is about to expire, the validity of this form was extended until 31/12/2023.
License for the use of medical cannabis
If you have a license for the use of medical cannabis that has already expired or that is about to expire within the following month, and you have yet to file an application for its renewal, the validity of the license will be automatically extended for three additional months.