Information and tools for coping with emergencies mentally

Emotional and Mental Support

We are witnessing difficult events in our country that may trigger various traumatic stress responses. It is important to know that harsh feelings are an inseparable part of a normal response to an abnormal situation. In most cases, there will be a gradual relief in the intensity of the negative feelings and emotions. It is clear that it will not be possible to forget completely about the difficult events that we are experiencing, but one can expect that the feelings and the thoughts will become tolerable and less intrusive as some time passes from the events.
Further information about traumatic stress and coping with it

If you feel that either you or someone in your family cannot feel relief or even that your feelings are getting worse over time, it is important that you seek professional health. Even if you are away from home, professional therapists are ready to provide you with emotional support, either by telecommunication or in-person at your temporary place of stay.

The manner in which one reacts to a disaster is very personal, and it is preferable that you choose the type and form of support that is most suitable for your condition and your preferences.

Individual and group mental support

If you believe that you need psychological therapy following the Swords of Iron War, we offer individual and group therapies. This applies to the wounded and injured, their relatives, evacuees from the north of Israel and around Gaza, and victims of traumatic stress.

In addition to teaching skills for emotion regulation, coping with traumatic events and emergencies, specialist psychologists, interns, and social workers with psychotherapy training provide short-term individual and group therapies, which can be online or in-person if in the center of Israel.

Fill out a request for psychological therapy (Hebrew only)

Resilience centers

Resilience centers provide therapeutic services for free to stress (anxiety) victims against the backdrop of the war, through licensed professions who specialize in trauma-focused treatment. The centers provide individual, group or family treatments, either by phone, by Zoom or in-person in treatment centers across the country.

Resilience centers: who do they serve?

Treatment is intended for anyone who was traumatized by a war incident who feels stressed and difficulty functioning.

Who is eligible to receive treatment at resilience centers?

The resilience centers provide their services according to your permanent place of residence. Therefore, you should contact the resilience center affiliated with the address registered in the Ministry of the Interior.

  • Residents of the southern district from the following localities: Sderot, Ashkelon, Netivot, Ofakim, Merhavim, Bnei Shimon, Hof Ashkelon, Shaar HaNegev, Eshkol, Sdot Negev and all Bedouin localities, including unincorporated ones, may receive emotional support at their local resilience centers.
  • Residents of the northern district may receive emotional support in the Eastern Galilee and Western Galilee resilience centers.
  • Residents from other localities may receive emotional support from the national resilience center.

Anyone who is not a resident of these localities is welcomed to contact the national resilience center at *5486.

Resilience centers in the southern district

Resilience centers in the northern district

Eastern Galilee

  • Cities: Kiryat Shmona, Safed, Katzrin
  • Locaoul cncils: Metula, Yesod HaMaale, Hazor HaGalilit, Rosh Pina, Gush Halab, Tuba Zangaria, Majdal Shams, Massadeh, Ein Kiniya, Bukatha, Rajar
  • Regional councils: Upper Galilee, Hermon entrances, Golan, Marom HaGilil

Western Galilee

Cities: Ma'alot Tarshiha, Nahariya, Acre

Local councils: Shlomi, Kfar Vardim, Fasuta, Meylia, Beit Jan, Horfish, Mazraa, Jit-Yanouch, Tefen, Abu Snan, Julis, Yarka, Jadeida-Macher, Kfar Yassif

Regional councils: Ma'ale Yosef, Mateh Asher

Judea and Samaria resilience centers

Emotional support by the HMOs

In order to provide task-specific emotional support during the emergency situation, all HMOs provide emotional support in the form of three therapeutic sessions with professionals.
HMOs' hotlines:

Regular physicians and therapists

It is recommended that you consult your primary care physician or other regular healthcare providers regarding possible forms of emotional support. Based on their previous familiarity with you, your regular healthcare providers can recommend the therapeutic course of action that is most suitable for you. You can schedule an online appointment (telemedicine) with most healthcare providers, or forward a written request to your primary care physician through the website or the application of your insuring HMO, so you can hold a long-distance consultation without the need to physically visit your clinic.

Those who have previously received psychiatric or psychological therapy

These traumatic events may trigger or worsen previous or existing mental conditions. If you have received psychotherapy before and you feel that your mental health is deteriorating in light of the war situation, you should contact your regular therapist. If your regular therapist is unavailable, you may contact the nearest HMO clinic or your primary care physician.

Additional forms of emotional support in the hotels and evacuation sites

In most evacuation centers there are mental health professionals who offer volunteer emotional support and you can benefit from their services. In such cases, it is recommended that you ask the volunteer professional what is their professional and credentials. Furthermore, you should remember that volunteer emotional support will usually be temporary and kept off your HMO record.

YAHEL centers

About YAHEL Center

Emotional support hotlines for all Israeli residents

Associations

Military, police, government agencies and local councils

Sign language interpretation

Sign Now IO – deaf persons are welcome to sign in to an immediate call facilitated by a sign language interpreter for any emergency call.
Emergency calls: www.sign-now.io

Professional emotional assistance and support hotline for new immigrants

A hotline operated by professionals that provides emotional support in Amharic, Russian, French, Spanish and English - *3201

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